About Barbcare

BarbCare - Keeping Families Connected

BarbCare was formed after visits to Louises' mother, Barbara, had left us feeling estranged from a lady who had previously been an intricate member of our family. We felt she had become isolated from our daily lives.

We experienced a disconnect with her carers and professional support. They weren't available at the time of our visits and information we gave wasn’t always passed on. We understood that this was probably due to the busy nature of Aged facilities but we were sad that she was no longer a real part of our lives.

We were aware that many of the staff had developed a relationship with Barbara but they were just names to us as we were to them. We knew that people cared for Barbara but without faces to names we couldn’t develop a trusting relationship.

We firmly believed that Aged Care residents needed something that could support open honest communication so that relationships between the resident and their family, carers and professional support could flourish.

This is why we developed a system -BarbCare- that supports this concept and gives peace of mind to families

Our idea initially was a communication App for Barbara and others, to send videos, photos and generally chat. We then decided that this communication should include relevant professionals who cared for her ( we had attended appointments with Barbara for many years as an extra ear).

After discussion with other families we realised that realtime updates in medication, accident reports, meals and a variety of other important information would also help keep the connection and improve care and communication.

It was important that this information was able to be accessed in real time and therefore our original idea grew into the development of an operating system to enable this to happen.

We believe

  • Every stage of life is valued and offers opportunity to overcome challenges
  • Everyone has the right to determine their own pathway.
  • Constructive feedback is a means to improve our business
  • Respectful exchange of ideas creates better outcomes

We operated a successful family company for over 10 years. Our primary interest was in Early Childhood initially as our professions were in that arena.

Personal experience in Aged Care quickly brought into focus the similarities, and that families at both ends of life rely heavily on professionals in the care of family members.

Trust and a warm relationship developed through respect was always our focus and was the reason our business was largely successful in a very competitive market. We strived to compliment the families’ care, not overtake, so the combination of client, professionals and family produce the optimal support for the client.

Each of our company directors offer unique skills which have allowed us to develop our business through the common goals

  • improving the lives of individuals,
  • enhancing community involvement and
  • working together to create sustainable solutions.

Our founding members consist of husband and wife, David and Louise, and two of their children Lauren and Zac

Meet the BarbCare Team

Barbcare Founder

Louise Harries

In her teenage years Louise was often a volunteer in community projects. She undertook a leadership course for Cubs and met her husband. When they moved to a semi-rural town Louise got involved in committees to press Council to organise playgroups and preschools in the area.

While raising their three children Louise became a volunteer at one of these preschools supporting children with additional needs. Her passion for inclusion drove her to achieve her degree in Early Childhood.

 Louise has worked in private, community managed and local government services. She moved into supervisory roles managing numerous services including, Aboriginal Access of Preschools, Out of Hours care for children with disabilities and a support service funding initiated by the Federal government.

Louise held the position of Authorised Supervisor of the Child Care service.

Barbcare Founder 

David Harries

David started work as a hand and machine compositor moving into Graphic design. His hobbies were surfing and scouting. He achieved his Queen Scout Award and he took on the role of Scout Master for a few years, it was there that he met his wife Louise. They have been married for 47 years.

David worked on a number of newspapers and magazines over the years before retiring. Retirement didn’t last long, and David completed an OHS course moved into a position of Maintenance Officer and ensured the business complied with all governance and regulative guidelines.

Barbcare Founder

Zac Harries

Zac is married to Sandie and they have two children, Keenya and Jake. They live in a rural town.Sandie runs an Equestrian business. They have 7 horses, 3 dogs and 3cats along with numerous other pets.

Zac started working towards a Law degree after leaving school. He worked part time at Sydney Casino while studying eventually moving to full time as a Supervisor.

Zac played Australian Rules and Cricket in his spare time attaining a place in a Poidevin Grey Shield for Campbelltown City Cricket Club.

After moving to Melbourne he worked in the County court and then moved into the Australian Tax Office.

Zac joined the Child Care centre, completed a course in Early Childhood and worked as our Financial Officer until we sold the business.

Barbcare Founder 

Lauren Harries

While studying at high school Lauren was chosen to play soccer and travelled extensively overseas playing in a number of countries. She captained the winning side during her trip to Argentina, also seeing large areas of poverty for the first time. Lauren continues to coach Women’s soccer in her spare time.

Once she finished year 12 Lauren completed her Diploma in Early Childhood and worked in a number of services in NSW and Victoria before joining our business and becoming a supervisor of up to 75 staff, organising rosters, mentoring and arranging training.

Lauren has one daughter Madison who is currently working towards her VCE

What is BarbCare?

BarbCare is a complete client data base that, along with the professional App and Family App, ensures that all relevant people are capturing the client’s wishes, and all reports, medications, routines are in the one place.


  • is designed to improve the quality of life for aged persons. 
  • seeks to lower isolation and depression of aged people in residential care
  • has a primary role to ensure the client has control of their information
  • clients have the control to add or delete users, limit the level of information shared and access all information in the system.
  • allows visiting professions upload reports that are available for all carers to view and act on. Family members who have permission from the client can access these in real time and check any medication changes, alternations to care plans or addition aids required.
  • clients who prefer to limit some family members may choose to chat, video and send photos to those who do not have full access.
  • photos remain in the system and can be retrieved on request.
  • can only be accessed by invitation 
  • does not sell information
  • allows carers to communicate with families in real time.
  • gives families a timeline of the client’s day
  • can be used to invite /notify families of events in the service.
  • is designed to cut down on paperwork and support carers to complete daily routines.
  • allows administrators to monitor carers performance.

BarbCare is not

  • an over complicated system and is designed for all age groups to be able to navigate.


BarbCare is a simple communication tool designed to improve communication for families to keep them connected.